Optimising Sales Data for an Uplifting Process
When Nordic heavy-lift expert Havator tried to steer four countries’ sales through scattered spreadsheets, growth stalled. Key Account Manager Antti Sirviö had just taken the helm: “Our global CRM vendor did the bare minimum, and I was out of hours.”
Microsoft Finland pointed him to Bofor. Instead of costly custom code, Bofor re-tuned Microsoft Dynamics 365 Sales to match a service business that tracks cranes, crews and risk for every lift.
What changed:
- Single source of truth — opportunities, quotes and project data now live in one cloud
- Uniform, brand-aligned quotations — every branch sends professional, on-brand docs.
- Power BI-ready data — Havator’s analyst builds any report in minutes.
- End-to-end visibility — the full funnel is measurable across construction, mining and industry.
Why Bofor?
Personal service, speed and pragmatism. Post-go-live tweaks flow through a joint Teams channel so multimillion-euro deals never wait. “Bofor keeps bending the system to my will,” Antti laughs. “I recommend them to anyone asking if their CRM really fits their business.”
